Customer

[pic] CUSTOMER SERVICE usefulness OF SBS TRANSIT A Project get across Submitted to the PSB Academy In Partial fulfillment for the ADVANCED DIPLOMA IN BUSINESS STUDIES Submitted By: Zheng Xinyi all in alliance: SBS Transit Date: 7th Jan 2010 king No: S8853053E Supervised By: Joseph Chan CONTENTS:- 1.Acknowledgement 2.Summary of Recommendations 3.Introduction 3.1Company background 3.2Need to do infix project 3.3Why project taken 3.4Objectives to achieve 4. prove System 4.1Explain nonplus corpse – Customer renovation operation 4.2 item findings – Complains 4.3Flow chart 5.Evaluation of Present System 5.1What’s wrong with the system? 6.Recommendation 6.1What recommendation? 6.2Why recommendations made? 6.3Saving?

6.3Implementation docket? ACKNOWLEDGEMENT I would like to express my gratitude to all those who gave me the possibility to clear this thesis. I involve to give convey the Department of stock of the condition Interim Government of Namibia for big(p) me liberty to commence this thesis in the first instance, to do the necessary research forge and to use departmental data. I have furthermore to thank the former Secretary for Transport, Mr C.N. Herloff-Petersen and the vex Under-Secretary of Transport of the Ministry of Works, Transport and communication of the Republic of Namibia, Mr W. Ravenscroft who gave and confirmed this permission and encouraged me to go forwards with my thesis. I am trammel to the Honourable Minister Richard Kapelwa Kabajani and to Dr Peindgondjabi Titus Shipoh, stark(a) Secretary in the Ministry of Works, Transport and Communication for their stimulating support. I am deeply indebted...If you want to get a ample essay, order it on our website: Ordercustompaper.com

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