Tuesday 26 February 2013

Competencies

First Quarter Competency Write Up

There ar many skills that peerless essential wee and maintain to cogitation at a retail type business. Over the bygone quarter I reserve been evaluated on a indisput adapted amount of these skills and am going to explain how I was commensurate to perform each skill.
One skill you moldiness have is the ability to be adequate to use proper grammar and vocabulary. You must be able to talk to the guest using call that they can relate to and understand. If you use words that a client can’t comprehend they will lose you and whitethorn leave dissatisfied, and if you use words that birth a customer look as though they know nothing, they will likewise leave upset. Another thing you have to be able to do is answer tele recalls in a businesslike manner. Anytime that I am running(a), either me or my co cultivateer are to answer the phone when a customer calls, and answer all of their questions to the best of our abilities. When working with customers, an important skill to have is to be able to urge your customers of your view point. Often times you know more round the product than your customer, and you want to convince them as to why the contingent product would be a good or stinky purchase for them.

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A skill that you wouldn’t think one would need to work in retail, but in event is very important, is the ability to give oral presentations. Either during meetings, or when presenting a product to a customer, you have to be able to present the product confidently and speak in a manner that interests your audience. Being able to use some shape of word processing program is also very important. You have to be able to make labels for certain products, or make custom sale tags. Along with word processing skills, you must be able to work with spreadsheets as it is a smashing way to keep track of past sales or important information in an organized manner. Coming to work every day and maintaining a positive attitude is in all likelihood one of the toughest things to do but something that needs...If you want to get a full essay, order it on our website: Ordercustompaper.com



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