Wednesday 3 October 2012

Bridging User Organizations: Knowledge Brokering and the Work of Information Technology Professionals Essay Sample


Introduction
This section talks about how an IT professional views himself and what some IT professionals believe about their role within the data distribution chain within the company. It talks about how an IT professional need to expand his or her role to consume over a mantle of spreading data to all quarters and consider that their responsibility just isn't only to ensure that information flows but make certain that info is out there to everybody in a way that they are produced aware of rather than them looking for information when they require it. It knows vs. seeking.

Related Research
This section talks around the absence of any previous theories on knowledge brokering and how the authors applied studies from the area of organizational science to base their find out and begin their research. It also points towards limitation of the article that it doesn’t talk about any very best practices that will be applied in highly effective knowledge transfer amongst the several units of an organization

Boundary Spanning
This section talks about how you can find a variety of boundaries in an organization, internal in addition to external and how boundary spanners are the ones who have the responsibility of transferring knowledge from one unit to another unit of the organization.

Situated Learning
This section talks for the theory that learning and knowledge transfer depend on the community how the folks interact in. it brings along aspects like culture, regardless of whether within the firm of inside city or country. It talks about how various folks have several views on elements and that their environment can and will strengthen their views – as most of us like to be with like minded people.

Method
This section talks around the whole methodology of how the authors have gone about researching the article and coming up with their theory and reasoning.

Research Site
This section gives a reasonably detailed background on the company that's chosen for research. The company is really a fortune 100 business with 55,000 employees and has 600 plants and centers in North America.

Data Collection
This section talks on the information collection methodology, which was a semi-structured job interview of 1 hour durations. They began during the CIO and went down the chain of command. The interviews have been held with IT professionals as was the scope and basis of the study.

Analysis
This section talks about that the info that was gathered during interviews was later reviewed and that the authors went about adding notes and more comments to the facts just before they came on the results. The analysis was mainly qualitative. Only 23 participants make up the whole study.

Results
The result was a set of themes that came out inside the analysis from the interviews that were conducted. The authors went into brief details of each theme and they are presented below.

Position of IT professionals
This talks about how IT professional position themselves inside company to be effective in the jobs they do. The fact that most positions required domain expertise helped the IT professionals as they had been in a position to build credibility on the department that they worked in.

Shared Systems as Boundary Objects
This section explains that the reality that It's a component of every company transaction affects all changes that happen in an organization. It also talks about how the IT professionals’ participation in all critical meetings becomes a chance for knowledge brokering and how IT professionals can consume advantage of this kind of opportunities.

Brokering Practices
This section gives an introduction towards the forms of themes for knowledge brokering that emerged; they're discussed in detail later.

Crossing Boundaries
This could be the very first theme and it refers to IT professionals heading to a variety of units and spreading information or sharing knowledge. It talks about how the initiative taken by various IT professionals can affect the knowledge brokering during the company.

Surfacing and Complicated Assumptions
This section talks about how IT professionals would regularly ask “Why” to challenge a certain assumption and study the underlying reason or change the systems utilizing this approach.

Translation and Interpretation
This section talks around the theme of as being a translator and interpreter for various departments and being the person who would discover products amongst all of the jargons that they use.

Relinquishing Ownership
This section talks about how for every improve the IT professionals often needed the approval in the units that they worked in. it also mentions how the IT professionals presented themselves being impartial while they usually wanted a particular way to implement things.

Consequences of Knowledge Brokering
This section talks about how the IT professionals not merely saw themselves as it persons but also as people who moved the info from one part on the business to an additional part.

Discussion
This section wraps up the topic and dwells on a fact that shared systems was one of the most critical tools that IT professionals employed in sharing knowledge and that the job of an IT professional was changing during the structures that exist in different organizations.

Evaluation
In this section the authors evaluate their jobs and inform the reader how their understand covers several differing aspects and what it offers.

Conclusion
This section talks about how the role in the IT professional in details sharing is diminishing as they get sidelined to only building and maintaining info systems. It also mentions that the IT professionals now must revaluate their work and see how they can add much more significance on the organization.

References
This section lists all of the references that are utilized inside article.

About the authors
This section talks for the authors, their achievements and specialties.

Appendix
This section lists the queries that have been asked during the interviews that were conducted.

Assumptions
The authors assume that what happens in 1 company happens in all company. They mention themselves how the role of an IT professional can alter depending on a structure in the organization, its contradictory.

Limitations
The discover only looks at a single company and interviewed 23 men and women in it. The whole paper is according to facts gathered there. It does not use any statistical tools as well as the theory is according to qualitative details only. The find out does not share any greatest practices (lack of comparative sample) and doesn't give concrete advice on what the future holds for ones IT professional.
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